FAQ
Good questions.
Everything couples usually ask before booking. Don't see yours? Just ask — or text (839) 810-4047.
Booking & payment
How much do your collections cost?
Collections start at $3,000 for the Essential, with a 3-minute highlight film and your full-length ceremony and speeches. Pricing for our other collections depends on your date and what you'd like filmed. Share your date, and you'll instantly see every collection and add-on price, plus a printable pricing guide.
Are you available on our date?
Dates book up fast, especially in peak season. Send us your date and we'll check availability and get back to you, or book a 30-minute discovery call with T.K.
How much does it cost to reserve my date?
A 30% retainer reserves your date. The remaining balance is due 30 days before your wedding. Booking a year or more ahead? You can reserve with as little as $500 and pay the rest monthly (see below).
Do you offer payment plans?
Yes, two ways. After your retainer, the balance can be split into monthly payments that finish one month before the wedding. Or, if your wedding is a year or more away, pay monthly like a subscription: a non-refundable first payment of $500 or 10% of your collection (whichever is more) reserves your date, and the rest is split into equal monthly payments, charged automatically, that finish one month before your wedding. For example, the Essential is $500 to reserve, then about $227 a month for 11 months.
How can I pay?
We accept all major credit and debit cards (Visa, Mastercard, American Express and Discover), Apple Pay and Google Pay, plus ACH bank transfer, check or cash. There's no processing fee on any of them.
Do you offer a military discount?
Yes — 8% off for military families. As a veteran-owned business, it means a lot to us.
When is peak season?
March through June, and October through November. Weddings from July through September and December through February are off-peak and save 10%.
Can discounts be combined?
No. Discounts can't be combined — only one applies per booking. For example, a military family booking an off-peak date receives either the 8% military discount or the 10% off-peak discount, whichever is greater.
Do you charge sales tax?
Only on physical delivery like a DVD or thumb drive. Digital delivery is tax-free.
Do you charge travel fees?
No travel fees for weddings in Charleston, Columbia, Charlotte or Greenville — or in Hilton Head, Savannah and Augusta. Planning a destination wedding? Ask us for a travel quote.
Your films
How long until we get our films?
Your social media teaser arrives within 1 week. Your complete films are delivered on a dedicated webpage within 4 weeks. Need them sooner? Expedited delivery (within 2 weeks) is available as an add-on.
What's your style?
Cinematic, documentary-style storytelling. We focus on candid, authentic moments rather than staged ones.
Can we choose the music?
Absolutely — you can help shape the soundtrack to match your taste and the mood of the day. Some songs can't be used because of licensing, and we'll help you find great alternatives.
Do you film in 4K?
Yes, everything is filmed and delivered in 4K.
Is drone coverage included?
Yes, in every collection — as long as the weather and your venue allow it.
How do you capture audio for vows and speeches?
We use professional microphones and audio recorders so every word of your vows and toasts comes through clearly.
Can we get the raw footage?
Yes. Raw footage is included in the Never Miss a Moment collection and available as an add-on for the others. Instead of hundreds of separate clips, we combine your raw footage into one long video in order, so it's easy to sit back and relive your day. See add-on pricing.
The wedding day
Do we need to feed your crew?
Only for coverage of 7 hours or more.
What if you can't make it on our date?
We keep on-call videographers ready to step in if an emergency ever happens, so your day is always covered.
Why should we choose 326 Films?
We've filmed more than 200 weddings, hold a 5.0-star rating from 38 couples on The Knot, and won The Knot's Best of Weddings award in 2021 and 2022. We tailor every film to the couple. You'll get a veteran's attention to detail, a calm presence on the day, and a film that feels like you. Book a discovery call and see if we're the right fit.